![]() ![]() ![]() One kettle however, developed a slight fault after just over four months' use and so I e-mailed CPC describing the fault accurately with a photo attachment. Couldn't find it in shops or online until I saw it on CPC. I'd been searching hard for a stainless steel 1L kettle which wouldn't have plastic components boiling inside, with the water. ![]() I'd placed two separate online orders which is simple and straightforward, for two reasonably priced stainless steel kettles and both arrived within the expected standard delivery time. Rookie mistake on my part, but I am a rookie :)! ![]() In the end, after a decent bit of googling I figured out that one of the power jumpers on the board had to be switched from USB power to Dc jack. A mail to customer service that night, elicited a response the very next morning with an offer to replace or refund the item, return postage prepaid (take that amazon!). Had to wait a few days for deliver, but it was free after all! On setting up the cube the evening I got the package, I was sorely disappointed that it didn't work as expected. I bought some electronic STEM parts (micro:bit cube:bit) from CPC. But WAIT, add CPC to that list of excellent customer service companies. What do you do now :(, oh if only this was amazon prime or John Lewis.no quibble returns and all. We've all been there, order something online. Upshot - no faulty parts, excellent customer service, free postage, and items were well packaged. Currys PC World Featuring Carphone Warehouse.Component House, Faraday Drive, Fulwood, Preston.Cedar Tree House, 87, Friargate, Preston. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |